Our Frequently Asked Questions can help you find out if MedEdNow can meet your individual or team accreditation needs.
Our Frequently Asked Questions can help you find out if MedEdNow can meet your individual or team accreditation needs.
Got a Question?
Who is MedicalEdNow accredited by?
1. MedicalEdNow is accredited by the Commission on Accreditation for Prehospital Continuing Education (CAPCE) as an F1, F3 & F5 CE provider.
F1 – Organizational Accreditation.
F3 – Distributive Learning (Self-Paced Course).
F5 – Virtual Instructor-Led Training (F5).
2. Texas Department of Health CE Provider.
3. New Jersey Bureau of Ems (BLS).
6. IBSC Approved Critical Care Courses.
7. NREMT Accepted.
Does the NREMT accept your courses?
YES. The NREMT accepts all of the MedicalEdNow courses as CAPCE accredited F3 & F5 CE courses.
Are your courses accepted in New Jersey?
All of the BLS self-paced courses are accepted in the state of New Jersey. The state of New Jersey does not accredit ALS online CE courses. Please contact your local ALS coordinator for acceptance of a MedicalEdNow course.
How many CEUs can I complete in one day?
MedicalEdNow does not restrict the number of CE you complete per day. The way our courses are designed, you can not skip content which will require you to sit through the content before getting access to the quiz.
Does MedicalEdNow submit my completions to the NREMT?
If you provided your NREMT certification information on your student profile, we do report your course completions to CAPCE who will then report your course completions to the NREMT.
How do I get my certificate of completions?
To access your certificate of completion, you can download the certificate at the time you complete the course and or you can login to your student portal and download your certificates at any time for FREE. We never delete any of your certificates.
I have failed the quiz two times. How long do I have to wait before I can try again?
You can retake the quiz for the 3rd time after 30 minutes from the last time you attempted the quiz. We strongly encourage you to review the course content before attempting the quiz for the 3rd time.
Does MedicalEdNow help me track my CE completions so I know what I need to complete for the NREMT and my state requirements?
Yes! We do provide a robust reporting tool that lets you set up a real-time dashboard in your student portal to see course completions per category. It is the student’s ultimate responsibility to ensure you are completing the most up-to-date state and national requirements.
Can I receive 100% of my NREMT CE hours from MedicalEdNow?
Yes! With our blended learning approach of self-paced and virtual instructor-led training (VILT) courses and programs, you can receive 100% of the NREMT CE requirements from MedicalEdNow.
Does MedicalEdNow offer the Texas EMS Jurisprudence Exam?
Yes, MedicalEdNow Texas EMS Jurisprudence exam meets the requirements of the Texas Department of State Health Services (DSHS) Jurisprudence exam for EMS personnel.
What is the Texas Jurisprudence Exam?
The Texas EMS jurisprudence exam is a new Texas EMS requirement that all EMS providers must do 1 time during each certification period. This course covers the Texas EMS Laws and Rules and is mandatory for recertification in Texas. The EMS jurisprudence examination is offered by MedicalEdNow as part of your Texas EMS self-paced subscription or as an individual EMS CE for $8.00.
How often does MedicalEdNow update course content?
MedicalEdNow reviews course content every three years and will update courses as needed. If urgent or mandated updates come out about the clinical practice, MedicalEdNow will update the course within 30 days of being notified of the needed update.
Is MedicalEdNow courses considered to be Instructor Based?
Yes. For our live instructor (VITL) courses and programs, there is an educator in the classroom with the students and for the self-paced courses, the students can chat with and or email an instructor and get a response within 24 hours.
Does the NREMT Refresher also come with a self-paced subscription?
Yes. We believe in not nickel and diming you for everything. If you purchase an NREMT Refresher you also get a 1-year unlimited EMS Self-Paced subscription you can use anytime during the first year of your subscription.
What if I just need a couple of hours of CE and not an entire program or subscription?
With MedicalEdNow you can enroll in what you need and forget about what you don’t need. If you need a couple of hours of VILT courses or self-paced hours, you have the ability to sign up for those. Essentially we let you pick and choose what you need and forget about the rest.
How does the NREMT refresher work with virtual instructor-led training sessions?
1. Select the program you need based on your certification level.
2. Once enrolled, the system will direct you to the student portal.
3. Click on your “My course” tab. There you will see the program you enrolled in.
4. The NREMT Refreshers are made up of self-paced and VILT classrooms.
5. The VILT sessions are marked as a VILT session.
6. To see when the classes are offered, first, view the course calendar. Please note, All time is based off Eastern Standard time.
7. Students should show up 15 minutes prior to the start time in case you run into any technical issues.
8. The student has a 10-minute window from the time the course starts to get in the class or you will not be able to attend the session.
9. You must be present for 80% of the classroom time to receive credit for attendance.
10. At the end of class, the educator will go into the roster and approve the students who were present for the class.
11. Please wait up to 20 minutes after the class to attempt the exam.
12. If you think that you should have access and did not receive it, please contact firstname.lastname@example.org and our support team can check the records of attendance
13. A certificate will be awarded for each course within the program.
14. Once all of the modules are completed, a transcript will be issued stating that the student has met the NCCP core requirement for an NREMT Refresher with a list of all the CAPCE and certificates issued to the student.
Do you have a mobile app for VILT sessions?
YES. Learn about the mobile client for MedicalEdNow VILT sessions and its usage. Check out the new features, tips and tricks, and its integration with our service provider.
Host, share, collaborate, and train from anywhere, anytime, with the free mobile client for MedicalNow. The client brings the major capabilities with our partner, Adobe Connect, to the palm of your hand for true mobility.
The mobile client provides a rich experience, for the tablet users, to host and attend meetings. Mobile hosts now have a set of meeting controls unmatched by any other web-conferencing client in the marketplace. The controls include sharing documents and presentations.
Besides the following FAQ based help, you can find detailed walkthroughs, with screenshots, in the following PDF documents.
|Getting Started guide||Tablet||Smartphone|
|For Hosts/Presenter||PDF Link||PDF Link|
|For Participants||PDF Link||PDF Link|
We strongly recommend that you use the latest application to get the most out of your VILT classroom experience. Get it at the following links for your device.
IOS User: https://itunes.apple.com/in/app/adobe-connect-mobile/id430437503?mt=8
Android User: https://play.google.com/store/apps/details?id=air.com.adobe.connectpro&hl=en
Where can I find the Course Calendar for VILT sessions?
I can’t afford to spend a couple hundred dollars at one time? Do you all offer any alternative to enrollment pricing?
We completely understand that mandated continuing education is sometimes a hardship on our EMS friends. Because of this, MedicalEdNow is the only online CE provider to offer Paypal financing and a subscription model which allows the student to pay a monthly fee on their subscription. If the student cancels the subscription at any time or the card is declined during the subscription period, the student will be restricted from the system until payment is paid in full.
Do you have a mobile app?
The app is coming soon. However our website and learning management system are mobile responsive so you can still access your EMS continuing education anywhere, anytime from any device!
Who accredits nursing courses at Medicalednow.com ?
Each course we offer is approved by the Colorado Nurses Association an approved accreditor for ANCC (American Nurses Credentialing Center). Our courses are accepted in all 50 states and U.S Territories.
Are these courses valid in Florida?
Yes! We report to CE Broker for nursing CE’s and we have a package specific for Florida nurses.
How many CE’s do I need to renew my nursing license?
This depends on the state you live and their specific requirements. You can on your states requirement here. – Will create another document with requirements by state.
Does MedicalEdNow help me track my CE completions so I know what I need to complete for my state requirements?
Yes! We provide a robust reporting tool that allows you to follow your progress as you complete courses. Keep in mind that each state has different requirements and it is your responsibility to complete all required CE’s.
How often does MedicalEdNow update course content?
MedicalEdNow reviews course content every two years and will update courses as needed. If urgent or mandated updates come out about clinical practice, MedicalEdNow will update the course within 30 days of being notified of the needed update.
I am LPN can I still take courses with Medicalednow.com?
Yes! All states accept courses for LPN’s that have been approved for nurses. The state requirements for LPN’s may be different from RN’s, check here before starting.
I am a Nurse Practitioner can I still take courses with Medicalednow.com?
Yes! You can nursing course towards board recertification, keep in mind that each board is different and you can find their requirements here.
Will the nursing courses satisfy continuing education requirements for NP’s?
Each state is different and you can find the requirements and rules here.
Does Medicalednow.com report to CE Broker for other states?
Yes! We report to Georgia, South Carolina, DC
Does medicalednow.com offer the required child abuse courses for nurses in Pennsylvania?
Not currently, however this course will be available soon.
General Course FAQ's
How long do I have to finish the online portions of ACLS, PALS or CPR?
The student has up to 12 months to complete the online portion of the ACLS, PALS or CPR course.
Are these real American Heart Association courses?
Heartcode ACLS & Heartcode PALS are the classroom portion of the American Heart Association traditional classroom courses. These courses are offered to our students in partnership with the American Heart Association.
CPR Online is an AHA equivalent which means that the course curriculum follows the exact same guidelines as the American Heart Association Course and meets joint commission requirements. The CPR Online course is built off the latest ECC guidelines just like the American Heart Association course.
What does blended learning mean?
Blended learning uses online technology not only to supplement but also to transform and improve the learning process. Successful blended learning can reach students with varying learning styles and in different environments. It is a combination of eLearning, in which a student completes part of the course in a self-directed manner, followed by a hands-on session with an Instructor or using a voice-assisted manikin (VAM).
This is utilized for Heartcode ACLS & Heartcode PALS.
What if I cannot finish the entire course at one time?
You can log in and out of the course anytime. You have up to 12 months to complete the online portion of the course.
What do I need to do before I can take the skills evaluation for any of the online life support courses?
Upon successful completion of the online portion, including the course exam, students receive a certificate of completion, which they must print and present for entry into the Instructor-led hands-on session.
Where can I find an AHA Instructor to complete my skills checkoff?
If you work for a healthcare system or EMS, you may have an Instructor in house who can help you. However, if that is not the case, you can also look up the closest AHA instructor near you to schedule your in-person skills evaluation.
Heartcode ACLS FAQ's
What is HeartCode ACLS?
HeartCode ACLS is the AHA’s blended learning delivery method for the ACLS Course. Blended learning is a combination of eLearning, in which a student completes part of the course in a self-directed manner, followed by a hands-on session.
HeartCode ACLS is a self-directed, comprehensive eLearning program that uses eSimulation technology to allow students to assess and treat patients in virtual healthcare settings. To enter the course, students must complete the ACLS Precourse Self-assessment. Students will then be presented with a team dynamics lesson and 10 In-hospital patient cases, including a BLS case and 2 Megacode cases. The cases may be repeated as many times as necessary to pass. HeartCode ACLS includes a variety of additional videos, as well as the ACLS Provider Manual and the 2015 Handbook of Emergency Cardiovascular Care, to enhance learning and facilitate the successful completion of the patient cases. Upon successful completion of all the patient cases, students will take a multiple-choice exam and must pass with a minimum score of 84%.
After successfully completing the online portion, the student must attend an Instructor-led hands-on session with an AHA ACLS Instructor where they will practice and test skills to demonstrate proficiency. Where available, students may also complete the hands-on portion with a voice-assisted manikin.
What is taught in the online Heartcode ACLS course?
After successfully completing the full HeartCode ACLS Course (online portion, followed by hands-on session), students should be able to:
- Apply the BLS, Primary, and Secondary Assessments sequence for a systematic evaluation of adult patients
- Perform prompt, high-quality BLS, including prioritizing early chest compressions and integrating early AED use
- Recognize and perform early management of respiratory arrest
- Discuss early recognition and management of ACS and stroke, including appropriate disposition
- Recognize and perform early management of bradyarrhythmias and tachyarrhythmias that may result in cardiac arrest or complicate resuscitation outcome
- Recognize and perform early management of cardiac arrest until termination of resuscitation or transfer of care, including immediate post-cardiac arrest care
- Model effective communication as a member or leader of a high-performance team
- Evaluate resuscitative efforts during a cardiac arrest through continuous assessment of CPR quality, monitoring the patient’s physiologic response, and delivering real-time feedback to the team
- Recognize the impact of team dynamics on overall team performance
- Discuss how the use of a rapid response team or medical emergency team may improve patient outcomes
- Define systems of care
Who should take the Heartcode ACLS course?
The ACLS Course is designed for healthcare professionals who either direct or participate in the management of cardiopulmonary arrest or other cardiovascular emergencies. This includes personnel in emergency response, emergency medicine, intensive care, and critical care units such as physicians, nurses, and paramedics, as well as others who need an ACLS course completion card for job or other requirements.
HeartCode ACLS is for healthcare professionals and others seeking an alternative delivery method for completing ACLS training.
How long does it take to complete the HeartCode ACLS course?
The online portion of HeartCode ACLS takes approximately 4-6 hours to complete, depending on the student’s level of experience.
Can I access the online course once I complete it?
Yes, students may access all material included in the online portion of the HeartCode ACLS program for 24 months following initial activation of their course.
Do I need to buy an ACLS Provider Manual to take the Heartcode ACLS course online?
No… All student content is contained within the HeartCode ACLS online portion, so no additional student materials are needed. A variety of additional videos, as well as the ACLS Provider Manual and the 2015 Handbook of Emergency Cardiovascular Care are included to enhance learning and facilitate successful completion of the patient cases
Heartcode PALS FAQ's
What is HeartCode PALS?
HeartCode PALS is the AHA’s blended learning delivery method for the PALS Course. Blended learning is a combination of eLearning, in which a student completes part of the course in a self-directed manner, followed by a hands-on session.
HeartCode PALS uses a series of videos and simulated pediatric emergencies to reinforce the important concepts of a systematic approach to pediatric assessment, basic life support, PALS treatment algorithms, effective resuscitation, and team dynamics. The goal of the HeartCode PALS Course is to improve the quality of care provided to seriously ill or injured children, resulting in improved outcomes.
After successfully completing of the online portion, students must attend an Instructor-led hands-on session with an AHA PALS Instructor, where they will practice and test skills to demonstrate proficiency. Where available, students may also complete the hands-on portion using a voice-assisted manikin (VAM).
What does the Heartcode PALS course online cover?
After successfully completing the full HeartCode PALS Course (online portion, followed by hands-on session), students should be able to:
- Perform high-quality Child CPR AED and Infant CPR per AHA BLS recommendations
- Differentiate between patients who do and do not require immediate intervention
- Recognize cardiopulmonary arrest early and begin CPR within 10 seconds
- Apply team dynamics
- Differentiate between respiratory distress and failure
- Perform early interventions for respiratory distress and failure
- Differentiate between compensated and decompensated (hypotensive) shock
- Perform early interventions for the treatment of shock
- Differentiate between unstable and stable patients with arrhythmias
- Describe clinical characteristics of instability in patients with arrhythmias
- Implement post–cardiac arrest management
Should I take Heartcode PALS?
The HeartCode PALS Course is intended for healthcare providers who respond to emergencies in infants and children, including personnel in emergency response, emergency medicine, intensive care, and critical care units, such as physicians, nurses, paramedics, respiratory therapists, pharmacists, and others who need a PALS course completion card for their job or other requirements.
HeartCode PALS is for healthcare professionals and others seeking an alternative delivery method for completing PALS training.
Do I need to purchase the PALS Provider Manual before taking Heartcode PALS online?
No… All student content is contained within the HeartCode PALS online portion, so no additional student materials are needed. A variety of additional videos, as well as the PALS Provider Manual, the 2015 Handbook of Emergency Cardiovascular Care, and the 2015 AHA Guidelines Update for CPR and ECC are included to enhance learning and facilitate the successful completion of the patient cases.
CPR Online FAQ's
What is CPR Online?
CPR Online is an AHA equivalent CPR course. In this course, the student will use a variety of eLearning assets such as simulations, videos, and self-study to teach the student the ECC guidelines for emergency resuscitation to teach you CPR skills and knowledge.
After completing the online portion, students must attend an Instructor-led hands-on session that focuses on meaningful skills practice, debriefing, team scenarios, discussions of local protocols, and skills testing.
This course does not require an AHA Instructor. Skills evaluations may be done with your education manager and or EMS training officer or other designees who holds a CPR Instructor certification.
Who should take CPR Online?
Online CPR is for healthcare professionals and others seeking an alternative delivery method for completing CPR training.
What is taught in the Online CPR course?
After successfully completing the Online CPR course, the student will be able to:
- Describe the importance of high-quality CPR and its impact on survival
- Describe all of the steps of the Chain of Survival
- Apply the BLS concepts of the Chain of Survival
- Recognize the signs of someone needing CPR
- Perform high-quality CPR for an adult
- Describe the importance of early use of an automated external defibrillator (AED)
- Demonstrate the appropriate use of an AED
- Provide effective ventilation using a barrier device
- Perform high-quality CPR for a child
- Perform high-quality CPR for an infant
- Describe the importance of teams in multi rescuer resuscitation
- Perform as an effective team member during multi rescuer CPR
- Describe the technique for relief of foreign-body airway obstruction for an adult or child
- Describe the technique for relief of foreign-body airway obstruction for an infant
How long does it take to complete the online portion of the CPR course?
CPR Online takes students approximately 90-100 minutes to complete, depending on their level of experience.
What do I have to complete before I can take the skills evaluation?
Upon successful completion of the online portion, including the course exam, students receive a certificate of completion, which they must present for entry into an Instructor-led hands-on session.